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October 16, 2026

ImprovedBeta

Ask Insights what to add to your FAQs and documents

The Insights page is now a chat. Open it to see the improvements that would help most - what members keep asking that Wallu couldn't answer, what your staff answer by hand again and again, and where answers got downvoted - then ask follow-up questions in your own words.

  • Suggested FAQs come with an Add FAQ button - check the suggestion, edit it if needed and add it
  • Read the recorded questions and replies right below the chat
  • It replaces the topic groups and weekly action points

Available on the Professional plan and up - how it works.

Automate your Discord support with Wallu

Wallu answers your community's questions 24/7 from your docs, FAQs and Discord history.