The AI consumes credits when answering questions. Longer answers and more advanced features consume more credits. Sometimes the bot will consume credits just to consider whether it should answer a question. On average you get one answer for every 800 credits (or 8000 with Expert AI). (Credits are about the same as GPT tokens)

The plan is only for one server and all staff members can access the bot's panel. Make sure you purchase the plan on the correct server (or ask us to transfer it)

We want to provide the best possible answers for the lowest price. By using credits, we can offer cheaper pricing and more flexibility to different use cases. We have the same goal with you: the best possible answers for the lowest price. We can add new (optional) features and settings without changing pricing or going bankrupt :). After all, you won't be paying more because someone else wants the bot to write 2 page answers for every question and we will still let them do that (it just consumes more credits for them)!

The bot will no longer search your documents for an answer. However, FAQs and linking to previous similar questions will still work.

Yes, you can upgrade or downgrade at any time. The payment will be prorated so you won't be paying twice.

Yes, you can cancel at any time. The bot will continue to work until the end of the billing period.

We accept credit cards through Stripe and PayPal.

You can choose between AI models. Lite AI (GPT-3.5) is fast and cheap but less accurate. Expert AI (GPT-4) is a lot more accurate but consumes 10x more credits. You can switch between them at any time.

We recommend the Expert AI if you want reliable answers related to your service/product. It does not make up things and is a lot smarter. If you're ok with the occasional weird answer and use it for more general questions, Lite AI is a good choice.