WalluBot.com - Privacy Policy

Thank you for using Wallu, a Discord chatbot for frequently asked questions developed and maintained by Toppe. This Privacy Policy explains how we collect, use, and disclose information about our users. By using Wallu, you consent to our collection, use, and disclosure practices, and other activities as described below.

1. Data Collection

We may collect the following types of information from you or your server and the server members:

  • Information about your server's messages and the content of the messages the bot has answered or attempted to answer.
  • Other messages to be used for the history search feature which is used when the bot searches for relevant messages in the server history.
  • Information that you upload to the panel such as FAQs, texts, and documents.
  • Data sent to OpenAI's API (such as ChatGPT API) if these features are enabled (check https://openai.com/policies)
  • Information about your usage of the bot and website. Including but not limited to the following data: IP address, browser type, operating system, referring URLs, pages visited, and the date and time of each visit.
  • Data of the bot's answers on your Discord server. This is used for monitoring and improving the bot.
  • Any other information you choose to provide us.

2. Data Storage

  • Server messages when using the bot's history search feature will be stored for a maximum of 90 days unless the bot user (administrator of a Discord guild) decides on a longer period. The message bot answered may be stored up to 365 days, but are deleted if the original message is deleted, the bot is removed from the server or deletion of these messages is requested (see 3. Opting-Out), Messages sent on Discord server are encrypted when stored (encryption at rest).
  • The FAQs, texts, and documents you upload on the panel will be stored until you delete them.
  • Data sent to OpenAI's API will be subject to their privacy policy and retention periods.
  • System logs will be kept for the purpose of diagnosing issues and improving the bot's functionality.

3. Opting-Out

  • You can opt-out from storing message content on specific channels by removing the bot's access or disabling those channel in the panel.
  • You can fully opt-out from storing your server's messages by going to https://panel.wallubot.com. If you do opt-out, you may not be able to use all the features of Wallu.

4. Data Deletion

If you want to delete your data, you can contact our staff on the Discord server or toppe.dev{at}gmail.com.

5. Cookies

We use cookies to improve the user experience on our website. Cookies are small text files that are placed on your device when you visit our website. We use cookies to remember your preferences, to understand how you interact with our website, and to provide you with a better user experience. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited. For more information about cookies, including how to see what cookies have been set and how to manage and delete them, please visitwww.aboutcookies.org.

6. GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. If you wish to be informed about what personal data we hold about you and if you want it to be removed from our systems, please contact us.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us on the Discord server or toppe.dev{at}gmail.com.

If you have any questions or concerns about our privacy practices, please contact us on the Discord server or toppe.dev{at}gmail.com. By using Wallu, you agree that we may collect, store, and use the information described in this Privacy Policy. We may also disclose your information to third parties if required by law, or to protect our legal rights or the rights of others. If you are a user in the European Union, the General Data Protection Regulation gives you the right to request access to, rectification of, or erasure of your personal data, or to restrict or object to its processing. You may also have the right to data portability. To make such a request, please contact us at the email address provided above.